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It’s not that bad…

Sep 24, 2011

Sitting in the Saskatoon International Airport. My flight is scheduled to leave leave at 6:35 and get me home and in bed at around 11:30. Looking forward to being in my own bed for a brief break before flying to Newfoundland on Sunday morning.

Problem is, it’s now 11:05 and I am still sitting in the waiting room at the Saskatoon Airport. We haven’t left. You see there is a problem with engine number two. They tried for two hours while we sat on the plane to fix it or reset it or something. It didn’t work. They asked us to leave the plane and come inside the terminal and sit and wait. Wait for something. A fixed engine, a new plane or maybe a Luck Dragon to fly us home.

Many of the passengers are mad, many visibly frustrated. I understand. Plans are changed now for many. People they were going to meet, connecting flights, weddings to get to, kids to hug and games to play. We all have “things” to do. Some of us, like me just want to climb in my bed for a few hours. So while I understand the frustration I don’t get the anger.

I am confident that Air Canada doesn’t want to anger its customers. They want to please their passengers, they want them to come back and book again. More importantly, they want them to be safe. How much would these passengers lives be changed had something been over-looked and what happened in Russia happened to us. The games, weddings, connecting flights, meetings wouldn’t matter anymore.

So, I am now sitting in a comfy chair watching a CFL football game (only in Saskatchewan, go Riders) and typing on my MacBook using the airports free internet. It’s not that bad.

Be happy, look at the big picture. Anger doesn’t build you up it tears you and those around you down.

“Don’t sweat the small stuff and it’s all small stuff” - Richard Carlson


Posted by Stu Saunders in Leadership Learning and Growing Motivation on Sep 24, 2011 at 1:00 am | Permanent Link | Comments (1)

1 Comments

  • Comment posted on Sep 26, 2011 at 11:09 am by Erin Grittani (YLCC Member)

    What a great message! And plus, getting angry about things you cannot change is more disagreeable for the person who’s angry than anyone else!

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